Workplace Bullying
compiled by Manelisi Manellie
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Kraal Alleen by Lady Skollie (Everard Read) |
Throughout life the expectation in society is set for one to complete an education, acquire further training, find a job and work efficiently ever after, however it only works this way in an ideal world. It is upon reflection of personal experiences and bearing witness to how people are commonly treated in places of employment that has prompted the evaluation of a habit normal in many workspaces called workplace bullying. The importance of its awareness is key for each individual in the labour market, whether it is to increase workplace morale or to hold business leaders accountable for their role in the decay of the working economy. It also significant to understand the meaning of this problematic conduct, how to identify it, what type of people are magnets for it and how to protect oneself from such toxic behaviour in the workplace.
In the fifth edition of Psychology In Work Context, authors Ziel Bergh and Dirk Geldenhys identify workplace bullying as “repeated negative actions and practices that are directed at one or more workers over long periods of time. These negative actions and practices, which may be intentional or unconscious, are unwanted by the victim, cause humiliation and distress, are offensive, interfere with work performance and/or might cause an unpleasant working environment”. Bergh and Geldenhys proclaims that in order for behaviour to be deemed as bullying, it must occur repeatedly and over a long period of time. They recognise six types of workplace bullying behaviour:- Threats to professional status e.g. belittling someone’s opinion, public professional humiliation and an accusation regarding lack of effort
- Threats to personal standing e.g. name-calling, insults, intimidation and devaluing with reference to age
- Threats to social relationships e.g. damaging the friendship networks, thus causing social manipulation to occur, making it very difficult for victims to report on their experiences or to be believed if they do so
- Isolation e.g. preventing access to opportunities, physical or social isolation and the withholding of information
- Overwork e.g. undue pressure, impossible deadlines and unnecessary disruptions
- Destabilisation e.g. failure to give credit when due, meaningless tasks, removal of responsibility, repeated reminders of mistakes and setting someone up to fail
Another source consulted on workplace bullying
was the website of international workplace compliance and training platform, HSI.
In their employment training and development section they state that bullies
will usually pick on non-confrontational, introverted or quiet types and that
the line crosses into harassment should it involve traits such as race, sex or
“other inherent factors that make the bully feel superior”. HSI outlined the
following prime targets for workplace bullies in their blog post, How To Stop Workplace Bullying (https://hsi.com/blog/how-to-stop-workplace-bullying):
- Model employees who are seen as competition for doing a good job
- Team players who are seen as going against the bully’s need for control
- Popular employees who are a source of jealousy for the bully
- Whistleblowers
- Employees who are different and susceptible to being “othered”
- Women
Since workplace bullying is outright harassment, the Labour Guide (www.labourguide.co.za) asserts that such harassment can result in violation of human rights, poor morale among employees, cause unexplained absenteeism, late coming and poor concentration at work. It affirms that every employee has the right to be treated with dignity and respect in the workplace and declares the CCMA’s position that employers have a duty to protect workers from harassment. It also states that because harassment constitutes to unfair discrimination, it therefore falls within the jurisdiction of the Employment Equity Act. The Labour Guide advises that the victimised employee should first confront the harasser directly in the presence of a witness, requesting that the harassment comes to an immediate end. This is before having the matter escalated to a manager, making use of grievances procedures or consulting your union for assistance. The Labour Guide also says that “once the case has been reported, the employer is obliged to investigate the case and if necessary disciplinary action must be taken against the harasser. Any matters that cannot be resolved at employer level can be referred to the CCMA for conciliation and if a resolution is not reached by that process, then the matter will be referred to the Labour Court”. It is vitally important to understand that in some cases the results are fair, just or even profitable. On the other hand this stage of the process also has the potential to expose the distorted power that certain corporate organisations have over such procedures and government judiciary bodies.
It is unquestionably a personal choice to decide
to take a matter such as workplace bullying further, many people who have gone
through this believe that ignoring the matter is much less bothersome for them.
However whether the victim wishes to escalate the matter or not, it is incredibly
helpful to have absolute awareness of one’s rights should one come across such
an experience. The example set for future potential victims by holding
workplace bullies to account should not be underestimated along with making a
concise statement of zero tolerance for the abuse of power. Every human being
has the free will and right to (lawfully) earning many main resources of
sustenance without being actively or passively isolated. Workplace bullying is
undoubtedly a form of violence and a contributory factor to social despondence that
acts as evidence of the private and economic sector’s largely overlooked complacency.
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